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Lavender Sky Counselling 
Terms & Conditions

Lavender Sky Counselling - Terms and Conditions

1. Services Offered: Lavender Sky Counselling (LSC) provides professional counselling services for individuals/groups.

2. Confidentiality: All information shared during counselling sessions is strictly confidential. Exceptions include situations where there is a risk of harm to the client or others, as required by law.

3. Payment:

 a. Payment is due upfront before the commencement of counselling sessions.

 b. Accepted payment methods include Manual Payment (Direct Bank Transfer), Afterpay or Paypal.

4. Cancellation Policy:

a. Clients are required to provide 24 hours notice for session cancellations or full session fee will apply.

b. Missed sessions without proper notice may be subject to the full session fee.

5. Session Duration: Counselling sessions are typically 50 minutes. Extended sessions may be arranged with prior agreement and additional fees.

6. Professional Conduct: Both the counsellor and the client agree to engage in a professional and respectful manner during counselling sessions.

7. Termination of Services: The counsellor reserves the right to terminate services if the client engages in harmful or disruptive behaviour.

8. Client Responsibilities: Clients are responsible for actively participating in the counselling process and communicating any concerns or changes in circumstances that may impact the counselling relationship.

9. Confidentiality and Technology:

a. Clients are responsible for ensuring a private and secure environment for virtual/online sessions.

b. Lavender Sky Counselling is not responsible for the security of information shared over electronic communication.

10. Governing Law: These terms and conditions are governed by the Australian Counselling Association.

11. Changes to Terms and Conditions: Lavender Sky Counselling reserves the right to update these terms and conditions with prior notice to clients.

By engaging in counselling services with Lavender Sky Counselling, the client agrees to adhere to these terms and conditions.


Contact Information: Lavender Sky Counselling,

p: 04251 40754,



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